Trustpilot is an online review platform that allows customers to leave reviews for businesses worldwide, helping others make informed decisions before they buy or use services. It has become a crucial tool for gauging customer satisfaction and company reputations.
Scraping the Trustpilot reviews for a specific business can provide invaluable insights into customer feedback, overall satisfaction levels, and common themes in reviews. This data is essential for businesses monitoring their online reputation, competitors analyzing market standing, and researchers studying consumer behaviour.
Use Cases:
- Reputation Management: Analyze customer feedback to identify areas of improvement and celebrate strengths, tailoring your services to better meet customer needs.
- Competitor Analysis: Compare your performance against competitors by analyzing the sentiment and content of their customer reviews, helping you identify industry standards and opportunities for differentiation.
- Market Research: Collect and analyze customer opinions on products or services, uncovering trends that can inform strategic decisions and product development.
Integrating this robot with Google Sheets, Airtable, or Zapier can streamline the process of organizing and analyzing the scraped review data. For instance, automatically updating a Google Sheets or Airtable database with the latest reviews can provide real-time insights, while Zapier can trigger alerts or workflows based on specific review content or ratings.
Using this prebuilt robot to scrape Trustpilot reviews offers a seamless way to monitor and analyze customer feedback, empowering businesses to improve their services, monitor their online reputation, and stay ahead of the competition.
# | Reviewer | Rating | Date | Title | Review | Date of Experience |
|---|---|---|---|---|---|---|
1 | Michael | 5 | Sunday, December 22, 2024 at 05:37:44 AM | Queensboro goes above and beyond to… | Queensboro goes above and beyond to make sure the customer is satisfied. I have just received one more excellent order from them for my team. Thank you! | December 01, 2024 |
2 | Riverside Elite | 4 | Sunday, December 22, 2024 at 08:06:10 PM | The clothing is way better than I… | The clothing is way better than I thought it would be, perfect in my eyes, just took a while to get to my house but that’s no problem | December 22, 2024 |
3 | Angela Scullion | 5 | Saturday, December 21, 2024 at 06:06:52 PM | Too good to be true but it’s TRUE! | I saw an ad that looked too good to be true… a $15 fleece embroidered jacket? But the process couldn’t have been easier. I uploaded my image, asked for a proof, and boom. It came and looked better than I imagined! Plus-SO MANY SIZES! We love an inclusive company!! | December 21, 2024 |
4 | michael cote | 5 | Sunday, December 22, 2024 at 07:54:55 PM | Great Product! | Your staff worked with me on the logo. The shirts were very high quality and delivered exactly when projected. With sale prices cost was excellent! | December 22, 2024 |
5 | Allen BBQ | 5 | Saturday, December 21, 2024 at 06:52:41 PM | Consistent quality with no stress- we… | Consistent quality with no stress- we use queensboro for uniforms, hats and marketing. We have had great success with queensboro.com | December 21, 2024 |
Company Name | Total Reviews | TrustScore | Company Website |
|---|---|---|---|
Queensboro | 26,218 | 4.9 | https://www.queensboro.com/tporg_ |
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