Trustpilot is an online review platform that allows customers to leave reviews for businesses worldwide, helping others make informed decisions before they buy or use services. It has become a crucial tool for gauging customer satisfaction and company reputations.
Scraping the Trustpilot reviews for a specific business can provide invaluable insights into customer feedback, overall satisfaction levels, and common themes in reviews. This data is essential for businesses monitoring their online reputation, competitors analyzing market standing, and researchers studying consumer behaviour.
Use Cases:
- Reputation Management: Analyze customer feedback to identify areas of improvement and celebrate strengths, tailoring your services to better meet customer needs.
- Competitor Analysis: Compare your performance against competitors by analyzing the sentiment and content of their customer reviews, helping you identify industry standards and opportunities for differentiation.
- Market Research: Collect and analyze customer opinions on products or services, uncovering trends that can inform strategic decisions and product development.
Integrating this robot with Google Sheets, Airtable, or Zapier can streamline the process of organizing and analyzing the scraped review data. For instance, automatically updating a Google Sheets or Airtable database with the latest reviews can provide real-time insights, while Zapier can trigger alerts or workflows based on specific review content or ratings.
Using this prebuilt robot to scrape Trustpilot reviews offers a seamless way to monitor and analyze customer feedback, empowering businesses to improve their services, monitor their online reputation, and stay ahead of the competition.
# | Reviewer | Rating | Date | Title | Review | Date of Experience |
|---|---|---|---|---|---|---|
1 | Victor | 5 | Wednesday, December 11, 2024 at 06:08:22 PM | Successful order | First, I find QB pricing problematic, but I was successful in my order. It had been about 10 years since my last order, but I was happy to find my account and custom art still on the site. The no-matter-what return less refund policy made me comfortable with making my order. | December 11, 2024 |
2 | JAL Group LLC | 5 | Thursday, December 12, 2024 at 05:43:49 AM | Queensboro is 5⭐️ | Queensboro has great products at reasonable prices but the thing that REALLY sets them apart is their customer service. They don’t ask if everything is Ok…they ask if it’s PERFECT and will resolve any issues you might have. I love working with Queensboro. | December 11, 2024 |
3 | Maxify Marketing | 5 | Tuesday, December 10, 2024 at 06:09:00 PM | Fantastic quality for an amazing price! | We have placed 2 orders now for embroidered shirts because we were so pleased with the results of the first order. I spend a lot of time trying to find high quality shirts for a good price, and that is exactly what we found here. Not only does the embroidery look amazing, but the quality of the shirts we received was so good. Very soft and fit well. We cannot wait to represent our brand on these shirts. | December 10, 2024 |
4 | In Solutions | 5 | Wednesday, December 11, 2024 at 03:35:39 PM | Excellent products and embroidery... | Excellent products and embroidery.... I don't have a constant logo-item need for my product design consulting business (in2solutions dot com), but occasionally I will jump on a special offer. | December 11, 2024 |
5 | C M | 5 | Monday, December 9, 2024 at 07:21:32 PM | Great value and quality! | They took my low quality PNG and made it into a beautiful embroidered logo. The shirt was put into production quicker than I expected and they delivered perfect results. I will be back for more! Make sure to grab any deals while they are active!! Very much worth the time and money!! | December 09, 2024 |
Company Name | Total Reviews | TrustScore | Company Website |
|---|---|---|---|
Queensboro | 26,107 | 4.9 | https://www.queensboro.com/tporg_ |
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