Extract Company Reviews from Trustpilot
Trustpilot is an online review platform that allows customers to leave reviews for businesses worldwide, helping others make informed decisions before they buy or use services. It has become a crucial tool for gauging customer satisfaction and company reputations.
Scraping the Trustpilot reviews for a specific business can provide invaluable insights into customer feedback, overall satisfaction levels, and common themes in reviews. This data is essential for businesses monitoring their online reputation, competitors analyzing market standing, and researchers studying consumer behaviour.
Use Cases:
- Reputation Management: Analyze customer feedback to identify areas of improvement and celebrate strengths, tailoring your services to better meet customer needs.
- Competitor Analysis: Compare your performance against competitors by analyzing the sentiment and content of their customer reviews, helping you identify industry standards and opportunities for differentiation.
- Market Research: Collect and analyze customer opinions on products or services, uncovering trends that can inform strategic decisions and product development.
Integrating this robot with Google Sheets, Airtable, or Zapier can streamline the process of organizing and analyzing the scraped review data. For instance, automatically updating a Google Sheets or Airtable database with the latest reviews can provide real-time insights, while Zapier can trigger alerts or workflows based on specific review content or ratings.
Using this prebuilt robot to scrape Trustpilot reviews offers a seamless way to monitor and analyze customer feedback, empowering businesses to improve their services, monitor their online reputation, and stay ahead of the competition.
# | Reviewer | Rating | Date | Title | Review | Date of Experience |
|---|---|---|---|---|---|---|
1 | Brent Jaquet | 5 | Sunday, May 5, 2024 at 06:24:07 PM | They made a nice improvement to my logo… | They made a nice improvement to my logo before printing and checked in with me. They did a top quality job and right on time. I had initially started with a different company that came up on my internet search but they had substandard designers who would have ruined my logo. So glad I kept searching and found Queensboro. | May 05, 2024 |
2 | Deborah Calvin | 5 | Sunday, May 5, 2024 at 12:58:46 PM | Great experience. | We ordered team baseball hats with custom embroidery. It’s always a little nerve-wracking ordering custom products online with a new company, but the experience with Queensboro was great. The proof process was quick and easy and cleared up a minor miscommunication. The hats arrived earlier than expected, and the embroidery was perfect. We’ll use Queensboro again!. | May 05, 2024 |
3 | Brett Jones | 5 | Thursday, May 2, 2024 at 06:12:21 PM | Amazing Customer Service | We have been ordering from Queensboro for some time, and have ordered higher end and lower cost embroidered shirts. Always have had good results. We misordered this past time (completely our fault) and they replaced our shirts as we intended to order them at no additional cost. Incredible company. | May 02, 2024 |
4 | Brian Zelinski | 5 | Sunday, May 5, 2024 at 03:33:59 PM | Beyond satisfied, excellent experience | Everyone involved with my order reorder and re-recorded was fantastic many companies say that customer satisfaction is important, but to your organization it is the only acceptable outcome. Otherwise you fix it to make sure it is even if you have to fix it again even……and I say this with almost embarrassment…. Even if it is the customers fault !! You people are the absolute best !!! | May 05, 2024 |
5 | Dennis Young | 5 | Saturday, May 4, 2024 at 03:06:12 PM | Better than I Expected | I had been looking at a number of sites, including my usual supplier of printed materials, looking for swag gifts for 30 artists participating in my painting event. I was disappointed with all either because of quality of appearance or price. I did remember seeing ads for Queensboro so I checked. I ordered baseball caps with my logo actually embroidered and I couldn’t believe the affordable cost so I placed my order and held my breath. The box arrived this week and I was blown away with the quality and the appearance plus the accompanying material promising to replace anything I was dissatisfied with. My artists will be singing my praises when they are gifted these hats in a couple weeks. Queensboro will be my go-to company now. | May 04, 2024 |
Company Name | Total Reviews | TrustScore | Company Website |
|---|---|---|---|
Queensboro | 24,272 | 4.9 | https://www.queensboro.com/tporg_ |
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